Certifications Description
The online program offers general hospitality knowledge and
soft skills training needed in the hospitality industry. Also provided are
concise instructions for training new or prospective employees on how to
perform 16 key tasks correctly. Training fees: 5,175 SAR & Exam Fees: 3,750
SAR
The online program offers general hospitality knowledge and
soft skills training needed in the hospitality industry. Also provided are
concise instructions for training new or prospective employees on how to
perform 14 key tasks correctly. These include:
- Identifying equipment and systems used by front desk
staff - Understanding the importance of key control
- Identifying the steps and tasks involved in pre-arrival,
check-in and departure - Demonstrating effective sales and upselling techniques
used by the front desk