It only takes one negative online review to hurt your
business’s reputation, especially for tourism destinations. Guest Service
Gold®: Golden Opportunities demonstrates how to provide a level of guest
service that leaves a lasting positive impression on each of your guests,
inspires your coworkers and enhances your job satisfaction.
Exam Details
Questions : 30
Time Allowed : 1 Hours
Passing Score : 70%
Retake Limit : 1 retake purchases allowed (within 1 year from date of
application approval)
Prerequisites
Qualifying Positions
N/A
How to Obtain Certification
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