Package includes a 365-day eBook access key plus the online exam.
The purchaser will have access to this title for 365 days from access code redemption.
The Contemporary Club Management, Third Edition eBook and Exam (ExamFlex) introduces readers to the complex world of private club management. Chapter contributors are hospitality educators and others with expertise in the areas of club management and facilities.
The third edition features two new chapters. ""Effective Communication for Club Managers"" covers common communications challenges; speaking, writing and listening; important workplace communication issues, and technology and communication. ""Club Facility Management"" provides an overview of facility management responsibilities at a private club, sustainability, building projects and quality assessments.
Other topics include:
Club Governance and the General Manager/CEO
Membership Marketing
Club Food and Beverage Operations
Golf Operations in Clubs
Editors: Joe Perdue, CCM, CHE, and Jason Koenigsfeld, Ph.D., CHE, for the Club Managers Association of America
©2013, 17 Chapters, Digital
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